Complaints and Disputes Toolkit 1

CBAA Complaints and Disputes Toolkit Available Now

Joshua Cole, 26th March 2024
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The CBAA Complaints and Disputes Toolkit is an invaluable resource for community radio stations aiming to establish or refine a system for managing complaints and disputes efficiently and effectively. This toolkit is crafted to assist stations in implementing a straightforward, transparent process that is both accessible to those wishing to lodge a complaint and compliant with legal and regulatory obligations.

The benefits that the toolkit offers include:

Find the toolkit along with accompanying templates here.

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