iHeartRadio Frequently Asked Questions

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Below are some of the most frequently questions asked by stations regarding our partnership offering with iHeartRadio.

What do I need to get my station on iHeartRadio?

Technical Requirements

What stream quality does my station need to provide?

iHeartRadio requires a 64Kbps AAC-HE (or AAC plus) secure stream.

Your stream must be HTTPS. Please ask your audio streaming host for a secure stream.

Can we include station podcasts?

You can submit your podcasts at https://www.iheart.com/content/submit-your-podcast/

Can we submit multiple services?

Yes. If your station has multiple services (e.g. AM/FM and a unique DAB+ service) and you want both services on iHeartRadio, then please complete a form for each service you wish to submit.

Fees, Advertisement & Promotions

Is there a cost to joining iHeartRadio?

No. Access to the iHeartRadio is a benefit of CBAA membership. Commercial and internet-only radio station submissions will not be processed. Non-CBAA community radio stations are encouraged to talk to Member Services by email on [email protected] or via 02 9310 2999.  

Do I have control over advertisements shown on my station's page on iHeartRadio?

Yes, you can choose not to feature advertising content in the following categories:

  • Alcohol
  • Gambling
  • Religious
  • Political and
  • Other radio stations

What advertising is used on iHeartRadio?

  • Video pre-roll fires after 15 minutes if you change the station.
  • Banner advertising is also used.
  • There are no audio pre-rolls.
  • Your broadcast sponsorship messages will not be touched by iHeartRadio/ARN, they take the stream they are given.

Can I include alternative common search terms for my station?

Search can be amended, however usually typing a variation will bring up the correct station.

Can I access my station listener analytics?

Stations will receive listener metrics each quarter.

Can my station send push notifications and in-app messaging to listeners of my stream?

Yes. iHeartRadio manages all customer communications. They are highly targeted, and they reserve them for big events or moments.

Will our stream be heard outside Australia?

Interested stations could also broadcast to NZ and some of the Pacific Islands, but initially, we will geo-block to Australia only as it is unlikely any stations have appropriate copyright licences for those regions.

For more information email [email protected] or call the CBAA offices on (02) 9310 2999

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